Put through means to connect someone on the phone (put someone through to someone) or to make someone go through something hard: stress, checks, exhausting training. The first meaning is a standard phrase for a receptionist or an operator: I'll put you through. The second describes difficulties one person has caused another: She put her parents through a lot.
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put + someone + through to + person/department; put + someone + through + stress/tests/training; put me/you through
- The receptionist put me through to the manager after a short wait.
- The new boss put the whole team through a very stressful month.
What changed
First versionCould you put me through with the sales manager, please?
RevisionCould you put me through to the sales manager, please?
Connect me with the manager sounds natural, so with seems to fit here too. But put through needs to, because the call is sent to the right person: put me through to the sales manager.
Put through and get through differ in who does the action. With put someone through to, a receptionist or an operator connects the call: I'll put you through to Mr Green. With get through to, you reach someone yourself: I called all morning but couldn't get through to the bank.
Your turn
Please hold the line, and I'll ___ you through to the accounts department.
Show the answer
put — The person who answered the phone connects the caller to the accounts department, so I'll put you through. Get through to describes someone who is trying to reach a person themselves: I finally got through to the bank. When you connect someone else, use put through.
Imagine you are calling a hotel or a company. Write what you would say to the receptionist: which department or person you want to be put through to and why.
Hello, could you put me through to the booking department? I'd like to change the dates of my reservation.
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